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Knowledge

Payment term:

Remark:Though our website support online shopping ,our machines are big amount ,it is not safe to pay on line.After you choose the items and qty ,you can submit the order, after we get the order, we will issue the formal proform invoice including our bank info for you to arrange the payment. We shall get the payment in formal way as we shall declare custom with every US Dollar after we got)

1.T/T: 30% prepayment, balanced prior to shipment

2.At sight Irrevocable L/C:Only if the total amount of the order is higher than USD10,000.00(As the cost for operate L/C is very high)

Our goal is: Always and All for(4) Customer!

3.Paypal: If you pay via Paypal ,shall add 3.9% for the cost of Paypal.

4.West Union: For small amount payment

5.Trade assruance contract via Alibaba! As we are the Golden supplier in Alibaba formore than 5 years,we accept Trade assruance contract via alibaba .Secure your money ,Make sure AA4C’s benefit! Let’s do it !

You and AA4C Sign the contract on Alibaba

You pay the amount to Alibaba

Alibaba notify AA4C produce

AA4C ship goods

AA4C upload all documents copy on Alibaba

Alibaba could track the goods

Alibaba Get permission from you

Alibaba Release payment to AA4C

AA4C Send all original documents to you

You pick up the goods

Order finished

Warranty:

1.1 year after goods arrive port of destination.

2.1% of free parts along with each shipment.

3.Parts broken for quality reason(Firstly ,pls send us fotos about the broken parts, detailed description of the symptom,how could broken etc. These are very important and necessary) ,all the courier cost, replacement of the parts all in our account ,and we will arrange the replacement within 1 week to your side by fastest courier(Maybe DHL,UPS or Fedex,depends on which one is the fastest one to your country)

4.All of the technical instructions are free any time.

Lead time:

1.Normally ,we need 30 days for produce a full container.But depends on which items and the qty also. If we are in the busy season ,will be 10 days more.But we are always doing our best to finish producing in the first time. We know time is money, we know you need the items urgently.But We shall make sure the quality then can speed up. Becaue quality is everything ,No?

2. Some items need long time ,such as heavy duty alignment scissor lift, high lifting height 4 post lift , parking lift. It is better to leave us 40 days for enough producing time.

3.Spraybooth/Prep station/Fixing Room normall only 15-20days will be ready.

Loading and Unloading

1. For 2 post lifts, we pack every 3 units in one package, so it is better for you to order 2 post lift 3 times. Such as 3 units, 6 units,9 units, 12 units...... .

For 20GP,2 post lifts could load 24units-30units

For 40GP,2 post lifts could load 36units-40units(Based on the item you buy ,because 40GP has 26T weight limitation)

A lot of customer complain don't know how to unload the full container of 2 post lift, we would like to show the foto when we load for your ref,Hope it could help a little.(It is better for you to have a big ramp from the floor to the container,if you don;t have ,it is no problem either; You shall use the fork insert the middle of the package)